Often we hear the idea of the soulless/faceless corporation. The question is did corporations ever have souls – and, if so, what happened to them?
There was a time when businesses functioned more like extended families. There was a sense of responsibility on both parts. Individual contributors were valued for their skills; relationships were made, recognized, and considered important. The heart and soul of the business was shared not just by the owner and key people but by most of the people within the concern.