Today's Choice Life | Feb. 9th, 2010

Buyer Etiquette

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Is there such a thing as buyer etiquette? I say, yes, there is.

I'd like to set the record straight for buyers when I say that there is a good way to behave when setting out to find your new home.

Most buyers think they can just pick up the phone and call a local Realtor without giving one thought to the actual home buying process. The problem also lies with Realtors who run out to meet an unprepared buyer.

Both buyer and Realtor have different motives for behaving the way they do. The buyer just wants to get in to see a home, feeling that if they like it, they can then inquire about the process. And the Realtor, looking for business, will oblige and have the buyer go through the process after the like the home.

So, what then is the problem? Well, the problem is that that type of behavior only winds up hurting either the buyer, the Realtor or in many instances both.

What is a buyer to do then? Keep your buyer etiquette in check. The way you can do this is by putting a simple plan together.

If you see a home that catches your eye, relax, take a deep breath and take down the address and phone number on the sign. Go home and look up the home on Realtor.com to see if you can afford the property. STOP there though. If you are seriously looking, contact a lender to see how much you qualify for.

It doesn't cost anything to get approved. Most buyers do not realize that. You can call your bank or ask a friend or family member if they know a good mortgage consultant. This is an easy process and this does not mean that you have to buy a home.

Getting approved will tell you just how much house you can or can't afford and how much you will need for both closing costs and a down payment. Most buyers get sticker shock when they see just how much they will need for closing costs.

Once you know exactly how much you can afford, then you are in the position to schedule an appointment to view the home or any home that is within your price range.

Now that you have taken the first step, the next part of good buyer etiquette is knowing when enough is enough. How many homes is enough to see? Seeing 25 homes is not very good buyer etiquette and also just shows your Realtor that you really do not know what you are looking for in your new home. It will also only wind up confusing you and chances are, the home will not be there by the time you decide that you liked home number one. Viewing approximately 8-10 homes on average is plenty of homes to view.

Another form of good buyer etiquette is being able to make up your mind. Seeing a home two times and then requesting your Realtor bring you in to see it a third time so you can get mom and dad in to get their opinion is a definite no, no. Remember, you are buying the home, not mom and dad. Anyone who will be helping you with the decision should be prepared to come view every home with you at the first showing.

Lying, misrepresenting or withholding the truth about your entire financial situation is not only bad buyer etiquette but can get you in trouble and put you in default and you will lose your deposit or worse. You will be sued by the seller and possibly criminal charges could be filed against you. Always be truthful.

Going out to view new construction homes without telling your Realtor is extremely bad buyer etiquette. So is viewing open houses without your Realtor and talking to "for sale by owner" properties without your Realtor. Once you hire a Realtor, it is your Realtor's job to find you a home and to negotiate your sale, so let your Realtor do their job. After all, that is what they are being paid for.

Being late to view homes is not only bad buyer etiquette but is also disrespectful to the home owner as well as your Realtor. If you need to be late, please give enough notice as you would want the same courtesy extended to you.

Etiquette is not the same as manners, mind you. Manners involve general behavior guidelines such as treating elders with respect whereas etiquette is a specific code of behavior. It is important not to confuse the two. Knowing the proper code of behavior as a buyer will make your home buying experience much more pleasant and will show your Realtor that you value their time, advice and representation.

Do you have good buyer etiquette?

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Comments

No way

You seriously expect people who are fixing to make the biggest purchase of their lives to ONLY see 8-10 homes then make a decision? This means after seeing 8-10 homes and I do not like any of them...to then buy one anyway or give up looking? That is the silliest thing I have ever heard. Don't get me wrong, last home we bought amazingly enough was the first and ONLY house we went to see. We decided first day and bought it. Now however if I don't find our next home right off, I should give up??? Since we'll be buying something we will spend most of our time in and making the most expensive purchase of our lives I want to make sure we get the right one we're happy with. If it takes looking at 30 homes, so be it. I am hiring the agent to work for ME. I'm not working for them!

Are you kidding me?

8-10 homes?! I'm planning on spending about 400k and you think a realtor should get 12k for taking me to see 8-10 homes and filling in a few blanks on a contract template? Could you be any more entitled? You realtors want thousands of dollars in commissions for doing only a few hours of "work". Amazing.

Realtor with a capital R? Are

Realtor with a capital R? Are you kidding me? More like Buyer and realter.

No way!

What's wrong with seeing a place once or twice and then getting the folks to see it a 3rd time? The folks love you, they want to see where you're going to live!

Bad etiquette my bottom. The buyer is paying good, hard-earned money and the agent can darned well put up with showing a house as many times as the buyer needs before they are comfortable making a decision.

I DISAGREE!

As the buyer, investing probably the most amount of money in my life, I have a right to look at a home 100 times if I so choose. I also have the right to look at 100's of homes if I wish. Who on earth are you to give "Buyer Etiquette?" You and I would never get along. Let's see - I'm going to buy a home with most likely a 30 year fixed and I'm supposed to only look at it 1-2 times???? What???? I understand that the Reator is doing his/her job, but, let me fill you in on something - we all choose our jobs and it's up to us as to how hard we do or do not wish to work. I looked a many houses before I settled in one. I worked with an agent who was, at best, lacking customer service. He called me paranoid and told me to "stop being so anxious." WHAT???? He also never helped me recoup moneys owed to me when the first escrow fell through. I had to call and call and call the escrow company to get my moneys back. I told my Realtor of my frustrations and he just said, "oh." The icing on the cake was when he fudged numbers and talked to my like I was an idiot. I dropped him and should have much sooner. Of course, he sent me a nasty email threatening me and telling me how he went above and beyond to help me, took time away from his family to help me, put everything else aside to help me. What an immature, unprofesional idiot. Realtors wonder why they have such bad reputations. I say work with more than 1 and determine who you not only like, but, can be professional, patient and mature.

I am not sure I agree with

I am not sure I agree with this article. Buyers are making a huge commitment here and should not be rushed or have a maximum number of houses to look at. Buying a house is the biggest investment for the average person/family.
second chance checking

GROW UP! THIS IS WHY AGENTS LIKE YOU DON'T MAKE MONEY

You consistently fail to realize, like most bad salespeople, that the focus is on US, the buyers and sellers, and NOT about you. If you take care of OUR NEEDS, then you will actually get a great reputation and make lots of money.

Or you can just keep doing things the way you have been for years now, spending all that wasteful time on your silly blogs, twitter, and Web Sites - and NOTHING WILL CHANGE. If you truly want your sales to go up then CHANGE YOUR APPROACH. Insanity is doing the same thing again and again and expecting different results.

Look at all this feedback! NO ONE agrees with you! You can insist that "you are right". Or you can actually step back, take a deep breath and realize that the world is what it is, and that if you WANT different results that YOU ARE the one that needs to change.

As a buyer, I care about MY NEEDS. That should be your focus too, not to dictate to me some ridiculous notion about the appropriate number of houses that I have to pick from.

Look back on how many listing you have and how many transactions you had in the last few years. If you aren't happy with them, then it is NOT US at fault. Grow Up!

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